Terms and Conditions
Customer Satisfaction and feedback policy:
We use Ebay tools to automatically leave positive feedback for those who leave it for us so dont worry if you think we've forgotten you. We have an excellent feedback rating which reflects the effort we put into making every customer happy. If for any reason you feel the service hasn't been 100% do please let us know so we can put it right.
Our Listing policy:
Many parts are compatible with a body shape from day 1 to end of life, eg on the Audi A8 D2 the fuel pumps are the same from 1994 right through to 2002. It is common however to ‘facelift’ a car half way through its life to freshen it up and get a few more years out of the production run. For parts that are specific to a 'facelifted' body we often use FL in the title. Where they are specific to the prefacelift, we often use ‘PF’ in the title. There may be other changes throughout a cars production cycle, so if in doubt whether a part will fit your car, please ask.
NS is Nearside, Left, or the passenger side in the UK. OS is offside, right, or drivers side in the UK.
To speed up automated listings we often use library photos so please verify the text description and donor car colour etc prior to purchasing a part.
Compatibility of parts:
We won't take any responsibility for the compatibility of parts unless we have explicitly said it will fit. If you have any doubts please ask before you buy the item. Mechanical parts and interior parts can all vary greatly so please take time to digest our self help guide here.
Distance Selling Regulations:
We are bound by the distance selling regulations as a mail order supplier, and in the event that any parts are unwanted they can be returned within 7 days of receipt for a full refund. They must be our parts as supplied to you, returned safely to us at your expense in our original packaging.