|PAYMENTS Payment must be made through PayPal within 48 hours of purchase.|
PACKAGING All items are shipped in plain unmarked boxes. The return address does not include the company name.
SHIPPING Most orders placed by 12 pm Eastern Time are shipped the same day. There are times when logistical and inventory circumstances prevent same day shipment. In those cases, we will contact you to discuss the situation. We do not ship on weekends and holidays. Items can be combined to reduce shipping costs. We gladly ship globally. Please contact us to determine international shipping rates.
RETURNS Due to health code regulations we are unable to accept opened, non-defective products for any reason. If you receive a defective or incorrect product we will gladly replace it. Please do not attempt to return an item without contacting us first. For additional information, please read the Returns and Cancellations page.
CONTACT INFORMATION Please contact us via email if you have any questions prior to purchasing. Due to different time zones and conflicting schedules, it may take us 12 hours to respond to your email. firstname.lastname@example.org