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font rwr="1" size="4" style="font face=Garamond"pVanessa Jane is a family-owned business based in Indiana. We have a warehouse location, where we store inventory and process orders on a daily basis. Our warehouse is a pet free and smoke free environment, so you can be assured that none of your amazing merchandise will arrive smelling of smoke, or covered in cat hair! When we started this business, it was with the end goal that we would provide the same name brand merchandise as other major retailers, at a much lower price. That's why we source all of our inventory from reputable sales channels, including: Macy's Amazon Walmart Home Depot Office Depot Lowes Build.com And many more/p pThis gives you, not only the convenience of shopping from home, but also getting what you love, at the lowest price, from someone you can talk to about your order. There's no driving to the store, waiting in line, dealing with the customer service desk. And, if you have any kind of issue, you can talk to us directly. We're happy to help./p pYou see, we personally inspect every item that comes into our warehouse. We do our absolute best to describe each item with complete honest. We are human, though, and we do make mistakes or occasionally miss things. If you find any item that was not as described, just contact us and let us know. We're always ready to fix our mistakes./p