|All items come
with 30-day warranty unless advertised differently. If the item you have ordered
is defective, contact us within the warranty period and we will replace the
defective item for you with an New item at once. (Buyer
must pay shipping fee to ship it back-no exception). In
the even that a replacement is not available, buyer must choose to substitute
with a difference product, upgrade, or similar product.
Merchandise must be sent back in the original packaging and displaying the
appropriate Return Merchandise Authorization (RMA) number. To obtain a RMA
number for your order, please contact us at firstname.lastname@example.org.
All RMA numbers are valid for fourteen (14) days from their original date of
issue. Returned packages displaying an invalid or expired RMA number will not be
- For replacement, merchandise must be returned within 15 days with a RMA
# which we assigned.
- Merchandise should be carefully packed and insured for the full purchase
price and shipped via a traceable means (e.g. USPS with Delivery
- If you live local you are wellcome to meet up for return/replacement.
- A refund may be issued if replacement is not available.
- Pick up service is not available for return merchandise.
- All defective products will be replaced within the appropriate warranty
- All return products will be tested by
our technicians to verify the problem. If found to be non-defective, we may
ship back to the customer at his/her cost.
Please allow up to 5 business days for us to process your return.
responsible for any merchandise that it does not receive or that is not returned
in accordance with the following terms:
- We are not responsible for any losses in the mail while returning returned
- Merchandise should be properly packed and insured with the carrier for the
full amount of purchase.
- Any used item will be refused and returned.
satisfaction is very important to us and always is our priority goal for the
company. If you do not satisfy with the product for any reason within 14-days
from delivery day) ,
simply just email us to obtain the RMA #, ship it back and we will issue
refund back of
the product price less 25% restocking fees. Shipping
and handling are non-refundable in any circumstances.
If the product is free shipping, you will entitle up to 50% of the total price. After
days (Start from
delivery day) ,
all sales are final. If you want to return the item, buyer must pay for their
own shipping for mailing back to us, and there are 25%
restocking fee. If the product refuses, there would be 25%
restocking fee as
Return product must be in original clean condition box with original
accessories, packaging, manuals, registration card, UPC Code, Serial number
& cable. Otherwise we will not be ACCEPTED BACK FOR RETURN OR REFUND.
Computer software, video games, audio CDs, VHS videos, and DVD videos are not
refundable and no warranty. warranty must be obtain direct to the manufacture.
Please contact us by email to
email@example.com obtain the RMA number (return merchandise authorization)
before shipping the product back.
Any particular item may become unexpectedly out of stock, we reserve the right
to send money back if this does happen for whatever the reason. Our goal is to
bring you products that represent the best value and quality.