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AUS-MART COLLECTION

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Terms & Conditions of Use

Important Notice Payment Postage Terms of Sale Feedback Policy
 

Important Notice

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Welcome to AUS-MART (ABN 41 603 462 915)

By law, committing to purchase with us. We accept that you have agreed with our terms and conditions of use of our eBay store.

Should you are not agreeing with any parts of our conditions of use below, we highly recommend to leave our store and do not engage any transaction with AUS-MART.

We request you NOT to bid/buy if you are not sure of paying for it. Non payment can lead to your account suspension at Ebay and can affect your Credit Report.


 

Payment Terms & Conditions

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We have a secure checkout system for all payments. At the end of the auction you can either click on the checkout button above or we will email you the link. Please DO NOT email us with your payment and/or delivery info as you will be asked to enter this info via our secure checkout.

You will be able to printout your tax invoice after you've finished your checkout.

Methods of payment we accept:

 

 

 
 
1 >> Bank transfer / Direct Bank deposit
 
2. >> PayPal
 
 
Please Note: International Buyer: We accept only PayPal.

We DO NOT accept Paymate, COD or Cash (We DO NOT allow pick-ups).



Methods of payment we accept:



Please Note: International Buyer: We accept only paypal.
We DO NOT accept Paymate, COD, Cash on Pick Up for women's clothings product line

 

Postage

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  • FLAT SHIPPING RATE: Postage is stated in the individual auction ad.
  • Prices include handling costs.
  • Pick up is not available.
  • Combine postage is valid for purchase within 7 days in a single check out/payment.
  • Items are posted fast, within 24-48 hours, during business hours as soon as payment cleared.

     

    Regular Registered Express
    No Tracking

    No Insurance

    1-7 business days from date of shipping.

    Tracking Provided

    Insurance up to $100

    1-7 business days from date of shipping.

    Tracking provided

    Next day delivery from posted date*

    * Within Express Post network

     

     

  • Airmail: Worldwide shipping.
  • Estimated delivery time: it may take 7-14 business days from date of shipping.

    Combine Postage

    Within Australia Worldwide
    $7.50 on each additional items

    $25.00 on each additional items

Next Business day* Express Delivery Postcodes:
 

Location  Postcode range(s) 
Canberra  0200-0250; 2600-2639; 2900-2920 
Sydney and suburbs
Gosford Region
Newcastle
Tweed Heads/Murwillumbah
Wollongong Area 
1000-1920; 2000-2249; 2555-2574; 2740-2786
2250-2265
2280-2300; 2302-2310
2484-2490
2500-2530  
All places in Victoria‡
Albury/Lavington
3000-3999; 8000-8999
2640-2641; 2708
Brisbane
Gold Coast
Booval/Ipswich Areas
City of Toowoomba
Strathpine/Caboolture
Sunshine Coast Areas
Maryborough City
Hervey Bay City
Bundaberg City 
4000-4209
4210-4299; 9726; 9728; 9729
4300-4305
4350; 4352†
4500-4510; 4520
4550-4601
4650#
4655#
4670#  
Perth CBD 6000-6005; 6800-6899
Adelaide  5000-5199; 5800-5999  
Hobart Area
Launceston
 
7000-7019; 7050-7053; 7055; 7892
7248-7325
 


# Service guaranteed to township only.
† Service guaranteed to Mail Centre Post Office Boxes only.
‡ Next day delivery to roadside addresses or offshore islands is not guaranteed.

** Please note that someone must be present at the time of delivery to sign for the parcel if signature is required. If there's no one at location on delivery, the parcel will be send to your nearest local post office to be collected.

  IMPORTANT NOTE: FOR STANDARD POSTAGE WE ARE NOT HELD RESPONSIBLE FOR LOST IN TRANSIT ITEM - HIGHLY RECOMMENDED TO CHOOSE EXPRESS OR SIGNATURE ON DELIVERY OPTION FOR PEACE OF MIND

 

Terms of Sale

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Important notice of customer rights and obligations in relating to refund and exchange policy accordingly to the ACCC Commonwealth Consumer Law:

30 Days Return Policy - Please note: The buyer must not have caused or contributed to the failure of the goods, for example, by damaging or misusing the goods. For more information on Commonwealth Consumer Law consumer rights and obligations, you can visit ACCC website from following link on http://pages.ebay.com.au/help/buy/contextual/return-policy.html

To avoid further inconvenience before purchasing with us, highly recommended and appreciate to consult with our friendly staff for any inquiries in regards to product, postage, payment, or return policy concerns.

For any after sales concerns contact us immediately as priority concern. Buyer must return the item in original state as per delivery, with invoice within 30 days. Buyer is responsible for all postage costs. Your refund will be processed only when item is received.

 

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description

 

Please Review our Terms & Conditions before bidding:

  • If you bid on any of our auctions, you are agreeing to our terms and conditions.
  • The successful high bidder must complete the sale transaction within 7 working days from the date of receipt email notification following the end of sale.
  • Free shipping policy must be completed and paid in one transaction. (Within 7 days period).
  • We will contact the winning bidders via e-mail within 24 hours after the auction has ended.
  • All pictures displayed in our auctions are for illustration purposes only.
  • All descriptions are provided in the best of our knowledge. While all care is taken, any errors or omissions in the item details is unintentional.
  • We reserve the right to cancel/end the auction earlier.
  • We accept no liability for any misuse of our products.
  • We accept no liability for any injury or infection as a result of using our products.

Shipping & Delivery

  IMPORTANT NOTE: FOR STANDARD POSTAGE WE ARE NOT HELD RESPONSIBLE FOR LOST IN TRANSIT ITEM - HIGHLY RECOMMENDED TO CHOOSE EXPRESS OR SIGNATURE ON DELIVERY OPTION FOR PEACE OF MIND

  • Please make sure your address you enter via our checkout is CORRECT as we send our items to THAT ADDRESS and we are not liable or responsible if you made a mistake or do not inform us of any changes.
  • We offer combine postage paid for at the same time via our checkout. Just wait for all your items to end before making payment.
  • Dispatch of goods is during business hours from Monday - Friday.
  • Item will not ship until payment has been received in full.
  • In most cases you will receive your goods quickly but please allow up to 10 working days for them to arrive.
  • We will do everything we can to ensure delivery, but can ultimately not be held responsible for lost, stolen or damaged goods.

Returns & Exchange

Due to the nature of this product exchanges will only be accepted if the item has a manufacturer defect or if we make a shipping error. Any defective or incorrectly shipped item will be replaced at no cost to you.

Should you wish to return and exchange an item, please contact us within 3 days of receipt of your purchase.

Items should be returned in the original packaging and be smoke smell free. Depending on stock levels, we will replace the item or if the item is not available you will be offered a full refund.

Exchanges

Refunds

  • Please contact us to arrange a refund

  • Our returns address is AUS-MART, PO BOX 218, KERRIMUIR, VICTORIA 3129

  • When returning your item, we recommend using Registered Post or Express Post to insure against loss

  • Once we receive your returned item, we will post your refund and notify you via e-mail

  • If you paid via Bank Deposit, please include your bank details with your return and we will deposit the refund into your account

  • If you paid via PayPal, the funds will either be in your PayPal account or refunded back to your credit card depending on how you originally paid

  • A restocking fee of 25% or AUD$14.99 whichever is greater will be deducted from the refunds where "FREE POSTAGE" is offered for that item

The following details how refunds are credited via PayPal:


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